Shipping Options

At this time, we can only accept orders that are billed and shipped to locatioins in the United States (including APO/FPO and U.S. Territories). This excludes shipping to P.O. Boxes.

We offer commplimentary standard shipping with Fedex SmartPost on all orders and complimentary 2nd day shipping on all orders over $150. Delivery with standard shipping will occur within 5 – 7 business days once your order has been processed and shipped.

We also offer Fedex 2nd Day Air and Next Day Air services at the below listed flat rates.

Returns and Exchanges

If for any reason you are not completely satisfied with your Rêve Jolie purchase, you may return it within 30 days of receipt and we will be happy to provide a full merchandise refund in the original form of payment. When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded. Please follow the below steps to make a return for your Rêve Jolie Online purchase.

• Fill out the back of the invoice included in your shipment.
• Re-pack the merchandise in its original packaging, if possible, and enclose the invoice in the package.
• For your convienience, you may use the pre-paid return label included in your order to make returns from the cocntinental United States, Alaska, and Hawaii only. Remove old labels and attach only the pre-paid return label on the outside of your box. Plave your return package in your mailbox, USPS blue collection box, give it to your postal carrier or drop off at any post office, or request free carrier pick up at https://www.usps.com/pickup. You may track your return package at www.fedex.com/us using the tracking number on the pre-paid return label slip. Customers from U.S. Territories (such as Puerto Rico) should use the return label provided on the front side of the invoice and select a carrier of your choice. We recommend using an insured and traceable delivery method.

FAQs

Customer Support